Privacy Policy – Mobmax

At MobMax, that privacy isn’t just a checkbox, it’s integral to the way we do things. We know that using a digital entertainment service means a lot of trust needs to be placed in the company providing it, and we work daily to insure your personal information is handled with care and respect, and stored securely so you both know and feel it is safe.
This Privacy Policy describes the way Mobmax may collect, store and use the information that users, may provide when using our services access through Mobmax for Android apps.

Information We Collect

When you use Mobmax, we may receive or collect the following types of information:
a. Non-Personal Usage Data
We collect anonymous data on how you use apps (e.g., the pages you have viewed, the content you have watched, and how often you interact with an app, as well as Third-Party device information). This really helps us improve the app experience & content for you.
b. Device-Level Information
We use this information to serve you with advertising and to improve our own service offering where we have considered that you have not provided consent for our use of your information, we will use that information only for while and for only the purpose for which it was disclosed.
Android version
Device model
App version
Screen resolution
Network type
c. Optional Personal Data
We do not ask you to register before using the app or to provide personal identity information unless doing so would be useful for basic app functionality. If you choose to use our Service features and support please provide us with information of what you use:
Name or nickname
Email (for communication between client and Support [optional])
Location (for regional content customization)
We do not capture such sensitive personal information such as Aadhaar details, bank account or credit card or other payment details or information so on.

How We Use Your Information

Mobmax collects and uses the data for the following purposes:
To customize your personalised content according to your location and made the best experiences more locally relevant for you.
To improve app performance and debug app issues
provide relevant advertisements delivered via third-party networks(for free-tier users)
In order to track usage patterns of the Services and to otherwise learn how to improve the Services and content on the OpenTok Platform.
We do not resell or rent your personal information to any third parties.

Third-Party Services

Mobmax works with reputable third party advertising and analytics services. Those services may place their own cookies or other files on your computer and collect data or solicit personal information from you to be used in providing you with advertising.
We take great care in choosing the partners we work with, but we cannot always control what those third parties do with your data once it has been gathered. If you are concerned about third party data processing, you should review their privacy policy directly.

Data Security

We are serious about the protection of your information. All information handled by Mobmax is safely stored, encrypted, access restricted, and systematically maintained. While no service is completely secure, we use the measures reducing risk of unauthorized access, data misuse, or breaches.

Children’s Privacy

Mobmax is a service not meant for anyone under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected the personal information of a minor unsolicited, we will delete that information in a timely manner.

Regional and Legal Compliance

Mobmax as a India-focused platform, which adheres to local data protection laws including sections of the Information Technology Act, 2000. Our privacy practices are intended to uphold evolving standards for digital rights & protection of user data within the boundaries of the Indian legal system.

User Controls and Choices

In your Android device's settings you can turn off your privacy settings. At any time, you may:
Clear app data and cache
Refuse to allow for location access or device storage access
You can clear or disable cookies and opt out of personalized ads in your device’s ad settings.
If you apply for support or request us to delete optional personal data, we will deal with your request in accordance with the applicable laws.

Changes to This Policy

Mobmax may modify this Privacy Policy from time to time, including, without limitation, as necessary to comply with legal requirements or accommodate changes to the Service. We will display changes as soon as such modifications are introduced in the app or elsewhere your users might be receiving service from us. The use of the app following such changes constitutes the user’s acceptance.

Need Help?

If you have questions or concerns about how Mobmax uses your data then feel free to contact us via the support section of the app. We’re here for you to make sure you enjoy streaming service safely.